Jiyuan Road Subdistrict in Shangjie District relies on grid based grassroots governance and innovatively solves the practical needs of residents in the jurisdiction from all aspects and perspectives. Grid workers transform into delivery agents to help residents with mobility difficulties buy and deliver meals, providing warm, reassuring, and caring services to residents through practical actions.
Wang Qian, grid worker of Zhong'an Street Community in Jiyuan Road Street, Shangjie District: Auntie, are you at home? Come take a look and see if we have any needs.
On the morning of the 27th, Wang Qian, a grid worker from Zhong'an Street Community in Jiyuan Road Street, Shangjie District, visited the homes of residents in Qingyan Community to inquire about the physical condition and living needs of Wang Zheng and Li Fuxiang. We recommended the "Buy and Send" service launched by the street to the two individuals based on their actual situations.
After receiving orders from residents, the community canteen cooks and packages according to the order, and the on duty grid staff is responsible for delivering the meals. After the meals arrive in the community, residents can go downstairs to pick them up on their own. At the same time, for those groups that require special attention, grid workers will provide home delivery services.
Wang Zheng, a resident of Qingyan Community in Jiyuan Road Street, Shangjie District: I I ordered two, so my spouse and I don't have to cook for ourselves, and it's also very convenient for us. Just on the phone, click on your name, phone number, which residential area, building, and number, and then bring the meal at noon, which is very convenient for us.
Chen Qi, Secretary of the Party Committee of Zhong'an Street Community, Jiyuan Road Street, Shangjie District: We rely on grid services to provide elderly people with a buy and send service. Since the launch of our service one month ago, we have served over 500 residents. By using residential point lists, community dispatching, and grid personnel receiving orders, the three-level grid personnel work together with the grid leader to achieve full coverage of the jurisdiction.
Yang Ziyi, grid worker of Huaibei Community, Jiyuan Road Street, Shangjie District: Hello, Teacher Qu, do you need to order a dish for lunch? Is it rice or braised noodles? Rice, right? Alright, let's send it to Haiyue Huating. Okay, okay.
At the Huaibei Community Party and Mass Service Center, grid worker Yang Ziyi received a call from Qu An, a resident of Haiyue Huating Community, requesting assistance in purchasing and delivering meals The lunch. After lunch, Yang Ziyi knocked on Qu An's door again as usual.
Qu An, a resident of Haiyue Huating Community, Huaibei Community, Jiyuan Road Subdistrict, Shangjie District: I used to worry about eating. It's very troublesome to cook and buy groceries alone. I think the community canteen is pretty good, with good taste and a wide variety of dishes. You can order whatever you want. It's great, great for us elderly people.
上街区济源路街道淮北社区党委书记 汪明珠:我们通过网格化管理进行走访,发现老年人对这种配餐需求比较多,目前有100多名老年人有这种需求,所以我们党委针对老年人的需求成立了有代送服务专班,接下来我们会成立相关的..机制,为居民更好的服务。
The transformation of grid workers into "delivery agents" is a vivid practice of further connecting the "last mile" of serving the masses. It not only allows residents in need to no longer "settle" for each meal, but also becomes a specific lever for caring for special groups and promoting policies within the grid, extending the tentacles of grid management services and further connecting the "nerve endings" of social governance. As of now, Jiyuan Road Sub district has helped more than 530 people and delivered over 2000 meals on behalf of others, effectively solving the problem of some people's eating difficulties.
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